FAQ

Basic Information

• When will the Tokyo 2020 Games be held?
• Which sports and events will be featured at the Tokyo 2020 Games?
• What is Tokyo 2020 vision?

Competition Schedule

• When will a decision be made on the times for each event?
• What will happen to the competition schedule in the event of a typhoon or other unforeseen circumstance?
• When will the draw be made for team sports?
• When will the surfing competitions be held?

Competition Venue

• Where will each of the events be held?
• Will any events be taking place at venues outside Tokyo?
• Will any events be held in the 2011 disaster-affected areas?
• How was the competition venue decided?
• Who will be responsible for the construction of the competition venues?
• Will Olympic and Paralympic competitions be held at the same venues?

Official Goods

• Where will official Olympic and Paralympic goods be on sale?

Tokyo 2020 Torch Relay

• Some frequently asked questions about the Tokyo 2020 Olympic Torch Relay.

Paralympic Games

• What is the Paralympic Movement?
• What is the appropriate way to report on persons with an impairment?
• What is classification? Can you explain the classification system?
• What does the Paralympic Symbol represent?
• Why are the Paralympic Games not run in conjunction with the Olympic Games?

2020 Games Emblems

• Can anyone use the Olympic and Paralympic-related imagery and the Tokyo 2020 Games emblems?
• What are the Tokyo 2020 Mascots?

Staff Recruiting and Volunteers

• Are you recruiting staff?
• Frequently asked questions about volunteering

Official Social Media

• What is the official social media account of the Tokyo 2020 Games?
• Is there a Terms of Use for the official social media account of the Tokyo 2020 Games?

Olympic ID

• What is the Olympic ID?
• How do I register for an Olympic ID?
• Can I use my Olympic ID to log into https://ticket.tokyo2020.org/?
• Can I buy tickets for Tokyo 2020 with my Olympic ID?
• I have recently signed up on Lausanne2020.sport or olympicchannel.com, is the account valid to login to Tokyo2020.org?
• I’ve forgotten my Olympic ID password, what should I do?

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FanZone

• What is Fanzone and how do I play?
• How can I access Fanzone?

Ticketing

• Frequently asked questions regarding Tickets and TOKYO2020 ID

Mobile App

• Is the Olympic Games schedule not showing up properly in your app?
• Want to report a problem?

Others

• Is the Athletes' Village open to everyone?
• Can I send packages to the athletes' villages?
• What is the role of the domestic sponsors?
• Which companies have become official domestic sponsors so far?
• What are the differences in the various sponsor partner categories?
• What is the contract amount of the sponsor.

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